Returns & Exchanges
Returns and exchanges can be initiated within 30 days of purchase. Merchandise must remain in like-new condition.
To initiate a return or exchange, please email firstname.lastname@example.org with the following order info:
- Customer name
- Order #
- Return or Exchange
- If exchanging, what item you want in exchange
- Any other notes/feedback
Ship your item(s) back to us at:
Crooked & Spur
Attn: Shipping & Receiving
6518 Walker Street
St. Louis Park, MN 55426
*Customer is responsible for shipping fees to send returns/exchanges back to us. In the event of an exchange, we will cover the cost to ship an exchange item back to you!
Returning for a refund?
- The refund will be issued onto the CC used to place the order. Please allow for 3 - 5 business days for the refund to appear on your statement.
- Please note that the original shipping fee will not be refunded for a return
- The refund will be issued in the form of store credit via email.
- We will send you the item as soon as we receive your return package in the mail. Once we receive your return package, you can expect to receive your exchanged item(s) within 3 - 5 business days.