SHIPPING & RETURN POLICY
Free shipping on all orders within the USA. Please allow for 1-2 business days for orders to ship from our warehouse.
Upon receiving their order, customers have 30 days to process a return or exchange. In the event of a return/exchange, the customer is responsible for sending merchandise back to Crooked & Spur. Crooked & Spur will cover the cost to ship an exchange item back to the customer.
- After the first exchange of a product, the exchange will be final and items will no longer be refundable or exchangeable
- Returning for a refund?
- The refund will be issued onto the CC used to place the order. Please allow for 3 to 5 business days for the refund to appear on your statement.
- Returning an item you received as a gift?
- Please note this on a slip of paper inside the package along with your email address. A refund in the form of store credit will be emailed to you.
- Please note that the initial shipping fee is not refunded in the case of a return.
- We recommend that all returns be sent via a traceable carrier. We are not responsible for packages not received if sent via a non-traceable carrier.
For more information regarding our shipping or return/exchange policy, please contact email@example.com.